Everything we accomplish within an organization is through the efforts of people working together.
The premise of this program is that organizations are healthier and more productive when their relationships are strong and people understand how to work together. In a highly interactive environment, team members have fun while learning principles, making decisions and maintaining a positive social environment.
Participants Will Come Away:
» Communication
The Art of Communication is the Language of Leadership
Effective Communication
Effective communication is an essential skill in today’s fast-paced business
world. Effective communicators understand that communication is a complex
process that can often be challenging.
Creating an organization in which communication is truly valued in more than
just a good idea; it’s good business. Organizations that choose to foster good
communication skills will aid their employees in both their professional and
personal development.
This module will discuss the following:
Communicating effectively.
Nonverbal communication.
Listening effectively.
Practicing using communication tools.
Enhancing your communication skills.
Communication Skills for Supervisors
Organizations that are strategically positioned to effectively compete in the
global marketplace recognize that they must have supervisors who can communicate
effectively.
This module will help supervisors understand the role communication plays in
leadership. The role of a supervisor requires additional communication skills
and developing those skills takes time and effort, but results in more effective
performance and higher productivity.
In this module participants will learn the following:
Communication in leadership.
Effective feedback.
Making meetings work.
Making presentations.
Enhancing your supervisory communication
skills.
» Diversity
» Change Management
» Effective Supervisory Skills
A great leader inspires others to find confidence in themselves.
Understanding the Role of The Supervisor
Supervisors play a key role in any organization. They are responsible for
creating a link between upper management and front-line employees, and have a
dramatic impact on employee performance and behavior.
In this full day program your supervisors will gain an understanding of their
role in the organization, acquire knowledge of the legal issues and liabilities
facing supervisors, and have a desire to develop more effective supervisory
skills and leadership competencies.
Part 1: The Effective Supervisor
Identify top ten mistakes of new supervisors
Identify competencies necessary for success
Identify individual strengths and opportunities for improvement
Develop ideas and a plan to improve your individual
competencies
Part 2: Legal Considerations for New Supervisors
Identify a supervisor’s legal responsibility
Discuss aspects of the employment relationship
Part 3: Leadership and Vision
Identify the role of vision in leadership
Identify the key characteristics of an effective vision
Create a personal leadership vision statement
Part 4: Motivating Others
Identify a model of motivation
Identify the differences and similarities between values and beliefs
Practice developing "win-win" situations when attempting
to change others’ behaviors
Part 5: Enhancing Your Supervisory Skills
Write a personalized action plan
Complete a performance plan to assist in professional
growth and development
» High Performance Leadership
From Control to Empowerment
Part One
Bringing out the best in you so you can bring out the best in others
Leadership is a rich and meaningful word. It stirs up a sense of idealism, excitement, hope and courage.
It is word that inspires us to be our best, a word that we associate with those who have made the greatest difference in our lives. In short, leadership is a significant part of the answer to whatever challenges our organizations may face.
What You Will Gain
"High Performance Leadership: From Control to Empowerment" will teach you how to be an outstanding leader within your organization. The principles and practices you learn in this program are based upon observation and research from the foremost authorities in the field of leadership.
From the program you will:
Understand the five practices of the world's greatest
leaders.
Create a clear and compelling vision of the future.
Find an appropriate balance between the five major leadership roles
(technician, manager, trailblazer, architect and coach).
Become a leader who empowers others and brings out their best.
Learn how to organize and manage your priorities so that big things control
little things.
Recognize leadership qualities in yourself.
Structure and Format
"High Performance Leadership" consists of eight modules (each two to three hours in length) that are scheduled and delivered at least one week apart. The modules include numerous individual and group exercises that make the training come alive and ensure that participants translate the principles into a personal
plan of action. This program can be taught to a large group or even a single leader with the trainer acting as a personal coach. The number of participants, structure and format can all be tailored to fit the needs of your
organization.
Part Two
1. Principles of Leadership
Learn the importance of leadership in achieving
long-term organizational success.
Discover the five myths of leadership.
Understand the difference between leadership and management.
Learn the difference between controlling and empowering
leadership styles.
2. Practices of Empowering Leaders
Empowering leaders have a driving passion to realize
their vision.
Empowering leaders build and sustain trust with their followers.
Empowering leaders unleash the commitment and motivation of their
followers.
Empowering leaders are social and organizational architects.
Empowering leaders act from positive beliefs about people
and situations.
3. The Five Leadership Roles
Examine the three core elements of team
effectiveness.
Learn the five roles of leadership.
Discover the appropriate balance among the five roles.
Understand how to lead "from the balcony".
Learn how to use a set of diagnostic questions to lead
"from the balcony".
4. Leadership Practices
Understand your strengths and weaknesses as a
leader.
Assess yourself in the five leadership roles.
Know how you are viewed by others in your organization.
Develop personal improvement plans.
5. Personal Productivity
Assess how you currently use your time
Discover the barriers that keep you from managing your time more effectively.
Learn the difference between the important and the urgent and how to
schedule the time for the important.
Learn to set professional goals to guide your use of time.
Learn a systematic approach to managing daily events.
6. Fundamentals of High Performance Teams
Learn the definition of a high-performance team and how
it differs from traditional work groups.
Discover the three elements of high-performance teams.
Learn the four types of teams.
Learn the stages of team development.
7. Performance Expectations
Learn to confront behavior that fails to meet your
expectations.
Understand the importance of discipline and conformity in building high
performance.
Develop a set of non-negotiables for those whom you lead.
Practice the skill of harnessing harmful behavior.
Apply the skill to back-home situations.
8. Empowering Others for Success
Learn the difference between commitment and compliance
motivation.
Understand how leadership changes to create commitment.
Learn the four principles of empowerment.
Learn the elements of empowerment.
Discover a matrix for identifying what people need in order to be
empowered.
Develop a dialogue to transfer power to others.
Create a model of situational leadership.
» The Trust Factor
» The Power of Persuasion
» Emotional Intelligence
» High Payoff Hiring
» Conflict Management
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